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Bill Received by MAP Patient
Last updated on March 25, 2021
- Verify that patient has MAP coverage in CHASSIS Software™.
- Check to see if coverage was active on date of service on bill.
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Coverage active on date of service |
Instruct the patient to contact the provider who sent the bill and provide a copy of their MAP card Create and submit contact in VeritySource with the following information: 2. Location of Service 3. Any other pertinent information such as invoice number etc. Inform client an employee from Central Health will contact them for further information |
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Coverage was not active on date of service |
Inform the patient that MAP will not cover the bill and refer the patient to 2-1-1 for referral to Community Resources |