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MAP/ MAP BASIC Appeals
- Appeals must be submitted in writing and received by Central Health within 14 days of the date on a denial form. Appeals may be mailed to: Central Health Attention: MAP Appeals PO BOX 300489 Austin, Texas 78703 OR Fax to: 512-776-0457
- If a client is asking for the status on an appeal, check the client record in CHASSIS Software™ and relay the status if available.
- If no record of an appeal or no status notes, get a valid telephone number from the client and utilize the Contacts Module, Program Administration, assign to MAP Denial Appeal for follow-up, and indicate reason for contact in Contacts Module Notes.